Global Privacy Policy

This Privacy Policy describes how elitedrivelabs.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. The Site is operated by Snuggly Surprises Limited, a global distributor of EliteDrive™ Labs precision engineering solutions.

1. Collection of Personal Information

To fulfill our global delivery obligations and technical support standards, we collect information necessary to process your international orders:

• Device Information: Browser version, IP address, time zone, and interaction data via cookies to optimize site performance across different regions.
• Order Information: Name, billing/shipping address, and contact details. Payment information is processed securely via our verified payment gateways and is never stored on our local servers.
• Customer Support Data: Information provided during correspondence to assist with warranty claims and product technical guidance.

2. Sharing Personal Information & Advertising

We share your Personal Information with authorized service providers to fulfill our global service contracts:

• Shopify: Our e-commerce hosting platform.
• Payment Gateways: Secure processors to manage international transactions.
• Logistics Partners: International carriers used to facilitate tracked delivery to your location.

Behavioral Advertising & Opt-Out:
We use Google Analytics and Google Ads to help us understand how our customers use the Site and to provide relevant advertisements. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.

You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal or by adjusting your Google Ad Settings.

3. Regional Privacy Rights

UK & European Union (GDPR): Residents have the right to access, port, correct, or erase their personal data. Your information is transferred to our Global Hub in Hong Kong under standard data transfer clauses.

USA (CCPA/CPRA): Residents of California and applicable states have the right to opt-out of the "sharing" of their personal information for behavioral advertising purposes.

Canada (PIPEDA): We ensure all personal information transfers comply with Canadian federal privacy standards for commercial activity.

4. International Data Transfers

As a global entity, your data is processed and stored by our team in Hong Kong. We take all necessary steps to ensure your data is treated securely in accordance with this Privacy Policy and applicable 2026 international laws.

5. Contact & Data Controller

To exercise your privacy rights or for questions regarding our data practices, please contact our Global Data Protection Team: